Our company is committed to conducting all import and export activities in full compliance with applicable national and international trade regulations. These policies guide our operations and ensure adherence to the highest standards of legal and ethical business practices.
1. Compliance and Licensing
- We strictly comply with the Foreign Trade (Development & Regulation) Act and all relevant trade regulations.
- All required licenses, including the Importer-Exporter Code (IEC) from the Directorate General of Foreign Trade (DGFT), are obtained and maintained.
- Continuous engagement with regulatory bodies and timely updates with current trade policies are a key part of our compliance framework.
2. Documentation and Due Diligence
- Every import and export transaction is supported by accurate documentation such as invoices, bills of lading, certificates of origin, and export declarations.
- Applications for licenses and regulatory approvals are submitted with complete supporting documentation.
- Proper record keeping is ensured, with all shipping, customs, and compliance-related records retained for the legally prescribed periods.
3. Classification of Goods
- All goods are classified under the ITC-HS (Harmonized System) code in line with government regulations.
- Classification categories include:
- Free – No license required
- Restricted – License required
- Prohibited – Not allowed
- State Trading Enterprises (STEs) – Trade permitted only by designated entities
4. Restricted and Prohibited Items
- We do not engage in trade of prohibited items as listed by government authorities, international conventions, or industry standards.
- Restricted items may only be imported or exported with the appropriate legal permissions and permits.
5. Renewal and Compliance Management
- Import-export licenses are renewed prior to expiry in accordance with government guidelines.
- Regular internal audits and compliance checks are conducted to ensure ongoing adherence to all trade regulations.
6. Customer Responsibilities
- All buyers and sellers are expected to comply with the regulations and customs processes of the destination country.
- Customers must provide accurate, complete, and truthful information regarding goods being shipped.
7. Dispute Resolution
- Disputes arising from international trade transactions will be resolved under the jurisdiction and dispute-resolution mechanism stipulated in the contract.
- Where applicable, disputes will follow international arbitration standards.
8. Policy Updates
- This policy is subject to amendment in line with changes to laws, regulations, or business requirements.
- Any updates will be published on our website for transparency and compliance.
